Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

Thanks for sharing your query here with us, mdacimo. Let me provide insight to help you manage tax liability reports on your sales transactions.

In QuickBooks Online, sales tax liability reports summarize the taxable and non-taxable sales tax you've collected and owe to tax agencies. If these items are showing as Taxable on the report after a certain date, you'll want to ensure that no sales tax is applied to your transactions.

With this, you can select and review the amount of that item on the report and modify it as Non-Taxable. To help you with the process, refer to the steps below:

1. In your Sales Tax Liability Report, find the item showing in Taxable Sales.
2. Click on the amount to view the Transaction Report.
3. Select the specific transaction, then uncheck the Tax box column of that line item in that entry. 
4. Review all information and click Save and Close. 

In addition to that, you may consider reviewing each of your items to verify and check if there are changes made to these data. To do this:

1. Go to Sales and select Products & services.
2. Find the specific item and click Edit.
3. Under the Sales tax section, press Edit sales tax
4. Review the details, then Done.

Moreover, I'm sharing this resource to help you submit your payroll tax forms and payments: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

Keep in touch if you have other concerns when managing taxable transactions in your account. I'll always be available in this thread whenever you need further help. Stay safe and have a great day ahead!

Thanks for getting back to this thread, Mdacimo.

Recently, we've received similar reports about non-taxable items showing as taxable in the Sales Tax Liability report in QuickBooks Online (QBO). That said, you don't need to delete the invoices and recreate them since our engineers are in the process of collecting more details and assessing the number of affected users to resolve this issue promptly.

In the meantime, I recommend contacting our customer support team so they can add you to the list of impacted customers.

Here's how:

1. Go to the Help icon and choose the Search tab.
2. Select Contact Us.
3. Describe your concern and select Continue.
4. Choose between Chat with us and Have us call you.

Moreover, feel free to refer to this article if you need help filing your sales tax return in QBO: File your sales tax return and record sales tax payments in QuickBooks Online.

Let me know in the comments below if you have other questions concerning the Sales Tax Liability report in QBO, and I'll respond promptly to assist you. Stay safe.

This problem with the NON TAXABLE sales showing under taxable sales in reports is still occurring.

I find more and more of your reports being inaccurate.  This is very concerning.

I need a report to show me NonTaxalbe sales, TaxableSales and Tax amount to complete my NYS sales tax returns.  It used to be easy with by running the varous reports.  Now I have to go through the report of sales and wrtie in the correct data and adjust totals. 

When is this going to be fixed?

I wish you didn't need to jump through all those hoops to run a Sales Tax Liability report in QuickBooks Online (QBO), Lisa. 

You can access the previous transaction and click See the Math next to the sales tax amount to recalculate the total. Then, select Close and then Save the transaction. This will recalculate the transaction and allow the report to update successfully.

I've added a screenshot for your reference:

If the issue persists, I suggest contacting our customer care team. They'll be able to pull up your account in a secure environment and conduct an investigation.

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in Talk to a human, then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

In addition, I've added this article for your reference to file sales tax returns and record sales tax in QuickBooks Online: File your sales tax return and record sales tax payments in QuickBooks Online.

Consider me your ongoing support if you need further help to manage sales taxes in QuickBooks. Assistance is just a post away.