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Staltimber
Level 3

Texas UI Tax Rate not allowed - Can't change it properly.

QBO is not letting me change my tax rate for 2024 to the proper UI rate.  My rate for UI this year is .15%.  When I try to make the appropriate change, I get an error message saying that

"Your rate should be between 0.25 and 6.25%"

in red and does not let me save it. 

Clearly my rate was out of this range for last year, as noted by the screen shot.  How do I get this changed?

2 Comments 2
Staltimber
Level 3

Texas UI Tax Rate not allowed - Can't change it properly.

RESOVED - I contacted QBO through the help menu, CONTACT US button and resolved it on chat.  They said it was a sync error and got the rate corrected on the server end.  Now shows correct rate.

ShyMae
QuickBooks Team

Texas UI Tax Rate not allowed - Can't change it properly.

Greetings, @Staltimber

 

Thank you for sharing an update on your concern with us. We are delighted to hear that our support was able to help you in resolving your IU tax rate successfully. 

 

Do not hesitate to reach out if you require further assistance with anything in QuickBooks. We are always here to give you a helping hand. Have a good one! 

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