Record Tax Payment in Sales Tax Center is not working.

Hi there, @ smittysauto.
 

Upon checking and reviewing your concern, I can see this is a duplicate post that has already been addressed by one of my colleague. You can access the recommended solution through this link: https://quickbooks.intuit.com/learn-support/en-us/taxes/re-sales-tax-center-sales-tax-owed-amounts-n...
 

If you require further assistance, please do not hesitate to leave a comment below. Our Community is always ready to assist you. Have a great day!
 

Good day, I realize I mentioned this issue in a previous post. However, I was hoping at least this particular issue would be fixed first, so that I could at least reconcile my account. There are multiple issues to be addressed; this one takes priority for me. Thank you. 

I'll redirect you to the best help available to prioritize your issue about recording sales tax payments in the Sales Tax Center, Smitty.

Since you're unable to complete your task despite performing some troubleshooting steps, I encourage you to reach out to our Customer Care team. They can initiate an investigation to have this fixed accordingly. Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect with us (Send a message / Chat or Get a callback / Callback).

Once the issue is resolved, record your sales tax payments. Then, reconcile your account to maintain the accuracy of your financial data.

We appreciate your patience regarding this matter. Please feel free to get back to us here in the Community if you have other sales tax concerns or questions about managing transactions in QBO. I'm always ready to help.

How many people need to call and address this before it's fixed? I know I have called at least 5 times in the past month trying to get this resolved and every person I speak with all have the same automated response. 

I'm also have issues with the sales tax center.  The page says "Sorry, an error occurred".   Please help Intuit!

Hi there, teraauch.

I can see that a similar question about errors in the Sales Tax Center has been asked earlier in a separate thread. Let me share this link so you can check out the reply that's been posted by one of my colleagues: https://quickbooks.intuit.com/learn-support/en-us/taxes/is-anyone-else-having-problems-with-the-sale...

Let me know if you need anything else. 

Since October 2023, I have needed to take extraordinary measures outside of Quickbooks to formulate accurate reports to file monthly sales taxes. Also, I have been unable to enter the sales tax amounts paid because of a system error. It has been burden.

I postulate the following to the Quickbooks engineers or to whom it may concern:

Why not restore or revert the tax center programming to August when there were no detrimental tax center issues, until you can debug the new? The current tax center state has resulted in significant adverse effects. With a new tax season quickly approaching, a different strategy may need serious consideration.

To quote a famous individual, “He who has ears to hear, let him hear.” (Matthew 11:15) Jesus is calling for people to pay careful heed. It’s another way of saying, “Listen up! Pay close attention!” Yes, the context here is different, but, it applies, nonetheless. Though there continues to be disappointment and frustration regarding long-term unresolved issues with Quickbooks, thank God the best is yet to come, and is NOT on earth. Heaven awaits for those who love the Lord and commit to following Him.