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mdacimo-aol-com
Level 1

Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

Item is non taxable; why is it showing in Taxable Sales after a certain date. Same item before that date show as NonTaxable. How to fix?
4 Comments 4
FateCandylaneT
QuickBooks Team

Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

Thanks for sharing your query here with us, mdacimo. Let me provide insight to help you manage tax liability reports on your sales transactions.

 

In QuickBooks Online, sales tax liability reports summarize the taxable and non-taxable sales tax you've collected and owe to tax agencies. If these items are showing as Taxable on the report after a certain date, you'll want to ensure that no sales tax is applied to your transactions.

 

With this, you can select and review the amount of that item on the report and modify it as Non-Taxable. To help you with the process, refer to the steps below:

 

  1. In your Sales Tax Liability Report, find the item showing in Taxable Sales.
  2. Click on the amount to view the Transaction Report.
  3. Select the specific transaction, then uncheck the Tax box column of that line item in that entry. 
  4. Review all information and click Save and Close

 

sales tax liab report.png

 

In addition to that, you may consider reviewing each of your items to verify and check if there are changes made to these data. To do this:

 

  1. Go to Sales and select Products & services.
  2. Find the specific item and click Edit.
  3. Under the Sales tax section, press Edit sales tax
  4. Review the details, then Done.

 

Moreover, I'm sharing this resource to help you submit your payroll tax forms and payments: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

 

Keep in touch if you have other concerns when managing taxable transactions in your account. I'll always be available in this thread whenever you need further help. Stay safe and have a great day ahead!

mdacimo-aol-com
Level 1

Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

As advised in your message, I checked the customers affected (4 customers) and on each of their invoices the Tax box is already unchecked & no sales tax was applied.  Additionally, I found the specific items in Products & Services and they are already Non-Taxable.  No sales tax was applied to these customers' invoices, however when I run the sales tax liability report and transaction report their sales show up in the Taxable Amount column.
 
Payments have already been applied to these 4 customers' invoices.  
- Can I delete the invoices and run them again?  
- Will those payments be initially be applied as credit to customers' accounts?
- Will those payments then be applied to new invoices?
 
It is interesting that on 2/7/24, NYS's Suffolk County was possibly voting on applying a new sales tax amount.  However, on the NYS website, the amount is still the same: 8.625%.
 
I would greatly appreciate your assistance in resolving this matter to ensure my data and reports are correct.
Thank you,
M Dacimo
[email address removed]
 
mdacimo-aol-com
Level 1

Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

As advised in your message, I checked the customers affected (4 customers) and on each of their invoices the Tax box is already unchecked & no sales tax was applied.  Additionally, I found the specific items in Products & Services and they are already Non-Taxable.  No sales tax was applied to these customers' invoices, however when I run the sales tax liability report and transaction report their sales show up in the Taxable Amount column.
 
Payments have already been applied to these 4 customers' invoices.  
- Can I delete the invoices and run them again?  
- Will those payments be initially be applied as credit to customers' accounts?
- Will those payments then be applied to new invoices?
 
It is interesting that on 2/7/24, NYS's Suffolk County was possibly voting on applying a new sales tax amount.  However, on the NYS website, the amount is still the same: 8.625%.
 
I would greatly appreciate your assistance in resolving this matter to ensure my data and reports are correct.
 
Thank you,
 
M Dacimo
[email address removed]
 
JaeAnnC
QuickBooks Team

Sales Tx Liability Rpt shows Taxable Sales amt.All sales for period are NonTaxable.Started after certain date on rpt.State added a tax but item is nontaxable.Correct how?

Thanks for getting back to this thread, Mdacimo.

 

Recently, we've received similar reports about non-taxable items showing as taxable in the Sales Tax Liability report in QuickBooks Online (QBO). That said, you don't need to delete the invoices and recreate them since our engineers are in the process of collecting more details and assessing the number of affected users to resolve this issue promptly.

 

In the meantime, I recommend contacting our customer support team so they can add you to the list of impacted customers.

 

Here's how:

 

  1. Go to the Help icon and choose the Search tab.
  2. Select Contact Us.
  3. Describe your concern and select Continue.
  4. Choose between Chat with us and Have us call you.

 

Moreover, feel free to refer to this article if you need help filing your sales tax return in QBO: File your sales tax return and record sales tax payments in QuickBooks Online.

 

Let me know in the comments below if you have other questions concerning the Sales Tax Liability report in QBO, and I'll respond promptly to assist you. Stay safe.

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