I understand that you're facing a couple of issues and require assistance in resolving them. Allow me to provide some clarification and guidance, lwinthrop.
Regarding your first question, it's possible that those employees have already reached the wage base limit for Texas Unemployment Insurance ($9,000.00). When a worker's salary reaches the threshold, their taxable amount for that particular tax will show as zero.
To further verify, we can pull up the Payroll Detail Review or Payroll Transaction Detail report for the previous quarters. This report will provide a comprehensive breakdown of each employee's wages and taxes, allowing you to confirm if they have reached the limit. Here's how:
- Go to the Reports menu.
- Scroll down to Employees & Payroll.
- Choose Payroll Detail Review or Payroll Transaction Detail.
- From the Dates drop-down menu, select Last Calendar Quarter.
- Hit Refresh.
Furthermore, when you notice that an employee is completely missing from the form, it could be that they haven't been set up for Texas State Unemployment Insurance. Let's use the same report mentioned earlier or review their profile to check if they're subject to SUI.
- Go to the Employees menu.
- Choose Employee Center, then select the appropriate employee.
- Head to the Payroll Info tab and hit Taxes.
- Click State, then make sure the SUI (Company Paid) option is ticked for TX.
- Hit OK.
Note that if the employee isn't properly configured for that specific tax, it can result in their exclusion from the worksheet. In this case, we'll have to create a payroll liability adjustment to correct their year-to-date (YTD) or quarter-to-date (QTD) info.
To help stay compliant with the state agencies, I recommend reading these articles:
Thank you for reaching out to us. If you have any follow-up questions or require additional support in completing your other tasks, don't hesitate to drop me a comment. We are here to ensure your experience is as smooth as possible!
