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holypies
Level 1

w2

I switched from quickbooks desktop to quickbooks online at the beginning of 2024. I need to print my w2's and don't seem to be able to do that from the online version, and I can't do it from the desktop version either as my subscritption has ended. Does anyone have a solution to this issue? I was under the impression that all of my desktop information was imported into the online version but I'm guessing not since I cannot see any payroll information from before the switch. 

 

Any advice would be greatly appreciated! 

1 Comment 1
Maybelle_S
QuickBooks Team

w2

Hello there, holypies.

 

Payroll information is not included when migrating data from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO). There are only certain types of details we can bring over. Here are the following:

 

  • Bank Data
  • Customers
  • Vendors
  • Chart of Accounts
  • Products and Services
  • Invoices

 

If you haven't run payroll in QBO yet, you will have to enter the prior payroll information manually. It will ensure that your payroll tax history is accurately reflected in the program.

 

Here's how:

 

  1. Go to the Payroll menu, and then select Overview.
  2. Add all employees paid this year, including those who no longer work for you, in Tell us about your team task. Set up each pay item, deduction, contribution, and tax shown on their pay stubs or reports.
  3. Next, to Add your payroll history, select Start.

 

For more information, check this link:  Set up a prior payroll.

 

If you have already paychecks created, you can contact our payroll specialist. They have tools to help you add historical data from the current pay stub.

 

  1. Go to the (?) Help icon.
  2. Select Talk to a Human.
  3. Enter a short description of your concern.
  4. Click on I still need a human.
  5. Tap Contact Us to connect with our live support.
  6. Choose to Get a callback.

 

Furthermore, you can still access the file in QBDT even if the subscription has ended. You can print the W-2 form from there. But you'll be unable to continue receiving the security updates and online services, Payroll Services, Live Support, Online Backup, and Online Banking.

 

Here's an article you can read for more insights: QuickBooks Desktop service discontinuation policy and upgrade information.

 

Additionally, you can run your payroll reports to have a quick view of the transactions that you've created.

 

Let me know if you have other questions about running payroll tax history in QuickBooks. I'm always here to help. Take care.

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