Showing results for 
Search instead for 
Did you mean: 
Level 1

Washington Care Fund

We are using Assisted Payroll, via Desktop.  We withheld the new WA Care Fund from the employee paychecks effective July 1.  However Intuit did not take that money when we submitted payroll.  They left it behind, unlike the Washington Family leave and other taxes that they pay and file on our behalf.   I cannot find an article about this=  Do we need to pay and file this tax with WA State on our own?  We called the State and they thought Intuit would pay it for us, just like they do for the Family tax.  The first payment to the State is not due yet, so I'm just sitting on the withholding and wondering what the plan is.  

1 Comment 1
QuickBooks Team

Washington Care Fund

Hello there, @Emmamom.


Let me share some information about Washington Care Fund.


In QuickBooks Desktop Payroll Assisted, we pay and file taxes and forms for you. Since it's not working in your payroll. I'd recommend getting in touch with our Assisted Payroll Team. They'll be able to pull up the account in a secure environment, conduct further research with you, and help you with your concern


Here's how:

  1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
  4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.


Be sure to review their support hours so you'll know when agents are available. 


Also, you may want to check out this page as your reference about the updated instructions for employers about the new WA Cares Fund: Employer Information & Responsibilities - WA Cares Long Term Care Fund.


Please feel free to leave a comment below if you have other concerns about completing the employees' setups in QBDT Payroll. I'm always ready to help.

Need to get in touch?

Contact us