Year end tax filing

Thank you for reaching out to us regarding the difficulties you've been experiencing with our year-end tax filing portal, Side Job. As of now, we haven't received any reported concerns regarding this error. To resolve this matter, we can perform these browser troubleshooting steps.

The error message you're experiencing may be caused by an overloaded cache. This can interfere with QuickBooks operations and prevent you from accessing your year-end tax filing page.

To determine if the issue is browser-related, I suggest accessing your QuickBooks Online (QBO) using an incognito or private browsing window. This window won’t save your browsing activity, cache, cookies, or site data. 

Here are the keyboard shortcuts for opening a private browser:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

After logging into your account, navigate and access to the Year-End Tax Filing page. If this resolves the issue, please clear your browser's history and cache and ensure you're using a supported browser for the best QBO experience.

Additionally, if you need assistance in streamlining your financial operations, our QuickBooks Live Expert Assisted team is here to help. Our knowledgeable professionals simplify financial management and offer personalized advice, guiding you towards financial stability. Contact our experts today and experience the difference.

Moreover, if you need guidance on closing your previous fiscal year and assistance in preparing for the new one in QuickBooks, here is a comprehensive article that can help you: Year-end guide for QuickBooks Online.
 

If you have further concerns or questions regarding this matter, please don't hesitate to get back to us using the Reply button below, Side Job. We look forward to helping you successfully complete your year-end tax filing.

Problem is still unresolved.  Deleted history.  Still didnt work. Switched browers no luck.   

Still unresolved.  Followed the steps still says try again.  Switched browers cleared everything same result.  

I appreciate your effort in following the troubleshooting steps provided, Side Job. Let me direct you to the right support team for your year-end tax filing.

Since the issue still occurs after completing the troubleshooting steps, I recommend reaching out to our Live Support Team. They have the necessary tools to investigate the underlying cause of the problem and perform a screen-sharing session for efficient QuickBooks navigation. Please refer to our support hours to ensure that we can assist you promptly.

Here's how to reach them:

1. Sign in to your QuickBooks Online (QBO) account.

2. Click the Help button at the top right corner.

3. Go to the Search tab and enter your concern in the search field.

4. Select Contact Us and choose a way to connect with us.

Furthermore, if you want to review your past forms and payments, please consult this material for assistance: View your previously filed tax forms and payments.

I'll leave the thread open for follow-up questions or further clarification on year-end tax filing or any other concerns you may have. I'm here to ensure all your concerns are addressed promptly.