I will help you connect with our Customer support team, @mapco.
The hours will not be deleted if the timesheet is manually entered as well as the payroll since they are not linked or connected. To provide you with more detailed information about some of your concerns, I'd suggest contacting our Customer Support Team. Here's how to contact our support team:
- Sign in to your QuickBooks Online company. Then click Help (?).
- Click Talk to a human.
- Choose Talk to a human.
- Press See examples.
- Enter your concern.
- Tap Contact us and choose a way to connect with us by starting a chat with a support expert or getting a callback from the next available expert.
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The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Have a great day ahead.
