Here we are in mid 2020 and there still does not seem to be a resolution to this.  The other feature that should ABSOLUTELY be on a packing list is the SHIP TO ADDRESS.  I don't even see a tick box where I can tell it to add the ship to address.  If this is being handed off to a shipping department, we cannot simply hand them the packing list without including other paperwork that then has to come back to the accounting department.  You have made your "styles" way too limited.  In desktop QB, I could edit limitlessly any document I wanted and make it exactly what I NEED.  QBO, you have removed so much functionality with what should have been upgrades.  Please PLEASE make packing lists editable as well!