I know how to resolve this prompt, spotprog.

We can reset your Intuit ID settings, then let's log back into your Intuit account. These are the steps to follow:

1. From the Help menu, select Reset Intuit ID Settings.
2. Enter the word YES in the confirm field.
3. Click OK.

Once done, let's go to the Company menu and select My Company. Then, click on the Sign In button. On the pop-up, enter your Intuit credentials, then hit Sign In.

I've included these articles to make sure all details on your Intuit account are updated:

• Update your user ID, phone number, and contact information for Intuit

• Manage your Intuit Account online

• Update the email address you use for QuickBooks Desktop

Keep on posting if you need more assistance. Wishing you all the best!