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terramir
Level 2

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Stephanie ,

This is not just a blatant violation of privacy it is also a blatant violation of trust.

it seems like you are preparing to charge based on how many company files we have. 

I will have to recommend not to pay for the next year and to find a different accounting package to all my clients. some of my clients have given your company amount that are approaching 100k over the last 15 years for a software package that is definitely not worth this much. 5k plus a year is just too much money considering all the limitations this software has. 

suggestions are ignored But now it's just gone way too far. Logging into the account in every of the 10-100 companies my clients have for tax reasons is completely unreasonable. Besides it is none of intuit's business how many LLC's a company has to deal with. this is just another data mining attempt. this software should not even ask to authorize itself all the time once every few months should be sufficient. if a client pays for 3-5-10 or even 30 seats that should be the extent of your involvement with a companies data. (unless it's for the horrible support that has gotten so much worse over the years too).

Intuit will be losing millions if I read the vibe correctly among my peers (it techs) we all are about fed up with how much we have to baby your software. Moving to a subscription model was bad enough, but I am tired of justifying to multiple bosses why they should be paying 5000+ a year plus payroll and now you want to violate my clients privacy as well????

I'm done being yelled at by these bosses tired of being blackmailed into paying year after year and month after month for a product that is getting worse every year. (mind you the software has not really improved or gotten worse, but having to wait over an hour (which btw the wait used to be like 2 minutes max and the techs were a lot more helpful 10 years ago)  for support you are forced to pay for is.

 

  

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