Hi we have purchased QuickBooks Desktop Enterprise Solutions 18.0 with 7 users license at first we are able  to open the company file simultaneously but  now only 1 user can access the company file and if we are trying  to open it using other users account it will prompt this message" You have exceeded the number of users who can access the company file at the same time" even we are using the multi user mode. Upon checking the Product information it only displays 1 user license. Do you have any remedy for this? hoping for your prompt reply . Thank you in advance.