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Replying to:
RenjolynC
QuickBooks Team

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Thanks for joining in on this thread, stillkat-gmail-c.

 

It looks like you are using the international version of QuickBooks Online. This is why you see the Account history option instead of the View register. 

 

You can click the Account history link to view the transactions and find the journal entries you want to clear. I've got this sample screenshot for a visual reference:

 

 

For more information about reconciling an account or if you have any discrepancies with the report, you can check out these articles:

 

If you have any follow-up questions regarding the option in the reconciliation, please let me know in your reply. I'll be around to help. Have a good day ahead. 

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