Thank you for joining this thread, francis3.

You can share your concerns here in the Community in Spanish.

We can use tool to translate our answers, to make sure we're on the same page. The QuickBooks support team and other members of the Community might be able to share some ideas or relevant articles that can guide you to fix any QuickBooks issues.

You may also check our QuickBooks Help page to cover common questions about QuickBooks Online.

Get back to me if you'd like to add some details. I'll keep an eye for your response. Have a nice day!