I am a retiring bookkeeper who has had sole responsibility for formal documents for this church and subscriptions to processes. I have been the SOLE operator of QB for this church since 2012. NOW I find out there is "No Primary Contact". I sat the account up in my personal QB account because I intended to do books for several small churches. NO where in the set up process was there a warning about the Primary Contact.

I have summitted required documents to change the primary to me. THEN the QB "BOARD" demanded copies of drivers' licenses from My Board members. THEY HAVE REFUSED. I do see this looks like an A-1 scam from an outside group of people. They have offered notarized statements with the information on it. I had submitted EVERYTHING required on the first round.. WHY are there additional requests that were NOT printed on their list of required documents.  We are a SMALL church. I have spent HOURS trying to change the Primary person. This whole system of disconnect is created with big business in mind and not for the small business. I would NEVER recommend QB for a small business. Is there ANY WAY TO GET HELP? Don't send me to the online info. BEEN THERE MANY TIMES. I need a judgement from on HIGH.  Case:[removed].......