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Rea_M
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Thanks for the immediate response, @Allllan.

 

I am also excited and thrilled about the new cancellation policy update with QuickBooks Online (QBO). That's why I'm here to share further details and clarification about this.

 

Yes, based on the pop-up message, you'll need to have another active QBO subscription so you can perpetually access your canceled account. However, it's only possible when you're using the same email address for your other account to know that you've opened a new subscription to us and that the two share the same owner.

 

For the time being, we don't have any insight as to when this new policy or feature change be published by Intuit. Rest assured that this new update is now operational and implemented to canceled QBO accounts. 

 

On the other hand, we'll let you know about the update and publish the new QBO cancellation policy on the QuickBooks blog. I encourage you to visit both the page and the article above from time to time, so stay tuned.

 

Once again, I'd recommend checking out one of our Help pages as your reference to guide you in managing your data and business's growth and transactions using QBO: QuickBooks Learn and Support. It also includes QuickBooks help articles, Community discussions with other users, and video tutorials, to name a few.

 

That's it. If you have other clarifications and account management concerns, let me know in the comments below. I'll gladly help. Take care always, @Allllan.

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