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Replying to:
Fiat Lux - ASIA
Level 15

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@drescherk7 wrote:

She gave me a complete copy of the QB backup, but the previous CPA is being evil and keeps changing the password  back to them since it shows them as the owner. we can’t trust that evil CPA not to go in and change the password.  How they are doing that when we are on a different computer at a different firm is beyond me.  In company file, I changed the ownership to me, but for some reason it seems the old CPA can sign in at his firm and change the password which affects me.   


 

@drescherk7 

I am confused. My question is does your client have their own QuickBooks Desktop license? If your client use their own license, can they access CAMPS as Primary Contact?

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