Hello,

We canceled our subscription last month and were told we would have access to read-only data for one year but I cannot access my data any more.  The system tells me I need to update my subscription.  I just talked to someone in customer support who told me "there is no workaround for this problem".  And then disconnected me.  Can someone please tell me how to access my data since I am supposed to have access for one year?  "There is no workaround" is not an answer!  Thank you.

Holly