Hey Roderick1,

Thanks for following the steps I provided earlier! I really appreciate your effort. Let's go ahead and reach out to support for this case. They can pull up a screen share, run some tests, and even double-check your account setup. You can connect by calling this number1-800-4INTUIT (1-800-446-8848) or in QB Assistant, type or say “Talk to a human.” and use our chat or call back service.

Let me know how the conversation goes and if you have other questions! I am only one click away! Take care for now.