I can't even explain my frustration with this situation.  I was actually transitioning from another inventory program into Commerce.  I had to create a new Quickbooks Online account and transition into Quickbooks Commerce.  I lost a LOT of money in the transition trying to get everything right.  The only reason I was ok with the losses was because this was a long term investment where I would not need to change inventory and e-commerce management programs again and would have long term support through Quickbooks.  We should at the very least be refunded for all expenses regarding Quickbooks Commerce.