I received two calls this past Friday from a "name unavailable" phone number with a 908 area code (New Jersey).  The second call was because I didn't give them the response they wanted after the first call.

The person identified themselves as our Intuit Accounts Manager, "Jonathan [removed]" (yes, like from literature), but his accent did not match what I would expect for that name.  He was advising that our credit card on file had been declined/was expired and he was saying that our payment was 21 days past due and needed to be resolved ASAP.

I asked him for some type of proof and he gave me [removed] as a callback number, which I cannot match to Intuit by reverse lookup.  He was able to immediately send me via e-mail what looked like a screenshot of our account license information, which did look legit and came from "[email address removed]", but was marked as a "no reply" message. 

Since I took no action (our bookkeeper is on vacation), he called again today trying to get a payment of $749.99/year for a REQUIRED "Data Backup" service for QB.  He said this was separate from our yearly subscription fees.  Then he said if paying by AmEx or Visa certain discounts would apply or I could get a cheaper rate if we signed for 2 years.  Because I started questioning if the call was legit, he offered to send me an invoice, but said once it was issued it couldn't be changed until the following year, so they needed to know our payment method first to determine which rate to list.  I never got that e-mail with the invoice.

The more I spoke to him, the more it felt and sounded like a scam, but we have made some account changes in the last few months, so I wasn't sure if this was a required and valid program?

Has anyone else received a similar call?