Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
Shania_C
QuickBooks Team

Reply to message

Greetings, @Scarlettfreeze.

 

I'll be happy to guide you through deleting existing users in QuickBooks Desktop. If your referring to User for Access Company File, you can follow the steps below: 

 

  1. Go to the Company Tab
  2. Select Users
  3. Under the Users Tab, select Set up Users and Roles
  4. Under Users list
  5. Click the User name
  6. Then Delete 

 

However, if you are referring to deleting a contact in an Intuit Account. Only the Primary Contact can delete a contact in an Intuit Account. If a Non-Primary contact tries to delete another contact, an error message will appear:

 

"Additional Action Required

Sorry, you don't have permission to remove this user because you aren't listed as the primary contact on this account. Ask Sam to remove this user, or contact us for more help with this."

 

To begin, have the primary contact do the following steps:

 

  1. Sign in to CAMPS website.
  2. Scroll down to Authorized Users and select the contact that needs to be deleted.
  3. Select Remove User to remove the contact.

 

If the Primary Contact is unable to log in to the CAMPS website, consult Account Escalations.

 

Additionally, here are some articles that you can read to Authorize users to access and change info. Moreover, change your employees' info in QuickBooks payroll and QuickBooks account:

 

Don't hesitate to reply if you have further questions or concerns regarding deleting existing users in QuickBooks Desktop. The Community is always ready to help 24/7. Keep Safe!

Need to get in touch?

Contact us