I appreciate your quick response, Amber. I deeply understand how important it is to make your jobs active again. Rest assured I'm here to guide you in getting the best help to resolve this issue. I recommend contacting our QuickBooks Desktop support to investigate further with your account and for them to apply a solution.
Here's how:
Furthermore, you can check this article to learn how to work with multiple customers and more: Add and edit multiple customers, vendors, and items
Please know that we're always active on the Community page. If you have further questions or concerns about making jobs active, feel free to reply below.