Hello, @tentsering. I'll provide some troubleshooting steps to help you access the uploaded receipt or bill in QuickBooks Online (QBO).
 

The investigation regarding this issue was already closed. Since you're experiencing the same problem, let's perform some troubleshooting steps by logging in to a private or an incognito window to identify if this is a browser-related concern. Below are the short cut keys you can use:
 

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

 If the issue persists, restart and clear your browser's cache to refresh the system and improve performance by removing corrupted files. Next, add Intuit as a trusted site secure your financial data. If you're still unable to view the file, open your QBO account using another supported device or browser.
 

Additionally, to learn more about efficient management of your sales receipts, check out this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
 

If you have further questions or concerns about viewing the uploaded transactions in QBO, feel free to add a reply below. Our team is always here to help. Have a good one.