We appreciate your efforts in following the steps provide by my colleague, nsmith7561. Allow me to chime in to this thread and provide more details.
While attempting to import the CSV, are you using the new layout? If so, please switch to the old layout and try importing the CSV again. If it works, we recommend using that layout for the time being.
If you donβt have the option to revert to the old layout, you will need to manually review the taxable entries. That said, we can submit feedback to our product engineers for them to analyze and consider adding this in future updates.
Here's how to submit your request:
Additionally, you can run customer reports to get a comprehensive overview of your accounts receivable transactions.
Let us know if you have other concerns about importing your sales receipts. We're here to help you in any way we can.