Good morning,

After an hour and a half on the phone with tech support, we have still not resolved this issue. For those of us using QuickBooks as a POS to conduct day to day over the counter sales and inventory management, a 1-2 business day resolution is not acceptable. After digging deeper, we did find an error in settings. Is it possible that our accounts have been downgraded and inventory management is not showing as subscribed? Please find the attached screenshot found under Account and Setting.