Thanks for reaching out to the Community, JEDeck. I appreciate your detailed information.

After submitting a request, Intuit will review the case as soon as possible. Once our review is complete, you'll receive an notification email with the status of your request. This email will come from no_response@intuit.com.

If the request was approved, Intuit will inform you that the primary admin and/or contact roles have been transferred to you. Just sign in with your email address you provided the next time you use QuickBooks.

In the event Intuit's unable to approve your request, you'll be informed of why and what steps you can take moving forward. For example, you'll receive communication if a specific document is missing, illegible, or doesn't meet the criteria for approval. You'll need to fill out the form again and upload all of our required documents for your security.

A tip I can give when submitting documents is to be sure you're sending Intuit a clear and legible copy of each document. You can confirm each required document and step in the process by reviewing our Request to be the primary admin or contact article.

I'll be here to help if there's any additional questions. Have an awesome Wednesday!