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SashaMC
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Thank you for sharing that information! I'm just curious if you went to the route Chrea mentioned, where you can log into CAMPS and make the changes there for both companies with you being the primary admin, so for verification purposes with our Support Team, you will be in the clear in the future. Here is how to do so:

 

  1. Open a browser and sign in to your Intuit Account (CAMPs).
  2. Scroll down to the Primary Contact section and select Change.
  3. Select the new primary contact from the list on the account.
    Note: If the user isn't listed, the admin should invite or add the user. The user should accept the invite to change the primary contact on the account.
  4. Select Save and Close.

 

Please let me know if you were able to see those changes. Looking forward to your response, JEDeck.

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