My partner purchased Quickbooks Pro 2013 way back when, and we have been using the POS feature on our PC which is connected to the cash drawer and such ever since in our shop. It crashed two days ago and we can't find the installation disc or the box with the license/registration key in it. Is it possible for Intuit to use his info to look up the initial registration and give him the license/key from so long ago, so we can download and reinstall it?