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mark383
Level 2

Can someone provide a logical explanation why the conversion of existing QBO Adv subscription to TechSoup sub (for non-profits) is not handled as a billing issue?

Instead- this requires the backup of an entire company and then copying the results of the backup to the new company. Then the new company needs to be reviewed to make sure all the data has come across correctly. Possibly custom reports need to be recreated. All in all, a complex time consuming process for a non-profit that often has little technical staff. At the end of the day, the non-profit is running the exact same software.

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