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I don't think you are understanding multiple customers are having this same issue with not being able to upload banking transactions. I think we are all getting the same response with support they are trying to get us to connect our banks to QuickBooks for Automatic uploads with banking. Some of our banks do not allow connecting to QuickBooks. There are two ways to do banking; uploading manually and connecting to the bank. The issue is on QuickBooks end and not us users. QuickBooks needs to look into this on their end and fix this.. I have not been able to do my banking for the last 15 days. The support team is not listening to the customers. And I think many of us are beyond frustrated with the run around we are getting with contacting support. Obviously we are not getting this issue resolved.