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jennifernwmn10
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I am having issues as well getting somebody to return my phone calls that is a supervisor I've been dealing with this issue for over a week now there is a gross discrepancy on my account and nothing I have done and nobody I have spoken with has been able to resolve it. I'm talking a discrepancy for about $399. This is absolutely unacceptable.

 

2 transactions from Cash App for $100 each taken out that should not have been. (total of $200)

1 credit of $32.84 that was removed.

1 credit of $50 that was removed.

1 deposit of $117.09 that was entered and then reversed.

These are the amounts we just discussed during our call. I am sorry for this inconvenience. Below is your case number from our call, in case you need it. I hope you have an amazing weekend!

Case Number: [removed]

 

This is an Intuit representative that actually took the time to go over everything with me.

When I was transferred to Green dot I got a representative that was incompetent and had no concern for my issue whatsoever.  I was supposed to have a representative call me back 5 different times now And nobody has called me back. My issue still hasn't been resolved either!

One of the Green dot representatives even tried to get my entire card number and my entire social security number for quote unquote verification purposes. I have spoken with about 10 different Green Dot representatives in regards to this issue (none of which have resolved the issue) and not one of them asked me for my entire social security number or my entire card number in order to verify me. This is very concerning to me as it leads me to believe that there is fraudulent activity within Green Dot itself.

 

 

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