Thanks for getting back to us with more information about your concern, Paige.
I've checked my resources and confirmed an ongoing investigation into missing Bluevine bank transactions. Rest assured, our engineers are actively taking measures to address the issue and develop a solution that will allow you to resume downloading bank transactions.
While the investigation is ongoing, I recommend reaching out to our customer support team so they can add you to the list of affected users. This way, you'll receive email updates about the progress of the case. Here's how:
- Go to Help and select Contact Us.
- Enter your concern and click Continue.
- Choose between Chat with us or Have us call you.
Furthermore, categorize your bank transactions so they go into the appropriate accounts. Doing so helps identify tax deductions and informs you where your business earns and spends money.
I appreciate your utmost patience on this matter. Let me know if there's anything I can help further about missing bank transactions. I'll be there right away to answer your questions. Take care.
