Good evening, @agubax.
It's great to see you back in the Community.
Since you're asking these two detailed questions, I recommend contacting our Customer Support Team for further assistance. They'll be able to get on a screen share tool to review your account with you and give you the steps the business needs. Here's how:
- Go to the Help icon in the top right-hand corner.
- Press the Contact Us button.
- Enter your question and tap Let's talk.
- Scroll down and choose to Get a callback.
It's that easy!
I'm only a post away if you need me again. Bye for now!
