Intuit and Amex claim to support one another with QBO, but the feed is useless. Every transaction that comes from Amex Business Checking just looks like "Online Transfer" in the Description field. Thus, they cannot be categorized automatically due to lack of data.

I have called both QBO and Amex and they point the finger at one another. Finally QBO has claimed this was being worked on but it has been months now with no resolution. What is the status?