Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
Swordbooks
Level 3

Reply to message

Thanks for the response @SashaMC . As you said that solution works if the transactions haven't been added to the register. Unfortunately the client had categorized all the transactions, including the duplicates. I went through the process of deleting each of the 500+ duplicates one by one. 

The client has multiple credit cards and experienced a staffing turnover, so I can guess how this could have happened. But I want to believe that a digital program like QBO should have a better option to clean up an error of this size, especially for the accountant platform. I could have zeroed out the duplicate credit card balance by journal entry, but the vendor activity would reflect inaccurately if I did. 

Need to get in touch?

Contact us