Thanks for getting back, TGray2.

This ongoing investigation started on the 6th of May, 2024. Our engineers are working on this to get it sorted out and resolved as soon as possible. Since they are working on this internally, please know that we cannot provide a turnaround time regarding their efforts.

Additionally, I'm adding this article just in case you want to set up rules once you're bank is connected: Set up bank rules to categorize online banking transactions in QuickBooks Online.

Your follow-up questions are always welcome in the Community. We are here to assist you at any time.