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GlinetteC
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I'll be sure to assist you in resolving the issue of the payroll item not showing up, sntfchf.

 

There could be a few reasons why some transactions may not be able to be matched with the existing records:

 

  • The amounts or dates don't match.
  • The transactions are older thanmonths.
  • The bank account on the payment isn't the same as the bank where the match is located.
  • The payment has been reconciled.
  • The record is already matched to another transaction. 
  • There are multiple currencies involved, and the exchange rate has shifted significantly, making the amounts very different.

 

You can find other matches and confirm the correct date range on the Find other matches page.

 

Also, toggle the Automatic matching feature off and then back on again. This can sometimes trigger the system to re-scan for potential matches. If the problem continues, you'll have to match manually any new transactions.

 

In addition, I'm sharing an article that outlines the benefits of accurate record-keeping for businesses and employees.: Run payroll reports.

 

Feel free to reach out if you have any other questions about matching downloaded transactions in QuickBooks. I'm happy to provide further assistance whenever you need it.

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