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SSI3
Level 2

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Good day, and thank you for taking the time to respond to my message.

When you say "a deposit transaction cannot be matched with a refund transaction", are you saying that as soon as both types of transactions are in the same bank deposit, the accounting will not be accurate?

In my situation, if the refund amount is relatively low compared to the sum of deposite and payment, the bank matching will work very well. For example, in a Stripe deposit of $1,000, if in there I have refunds for $200, and the rest is composed of deposite and payments, the bank match will work very well.

However, if the refund amount is relatively high compared to the sum of deposite and payment, the bank matching will not work, in a way that some transactions will not appear when I enter the dates and do a search in QBO. For example, in a Stripe deposit of $1,000, if in there I have refunds for $800, and the rest is composed of deposite and payments, the bank match will not work.

Thank you, and hopefully you can put me on the right path to a solution.

Kind regards,

 

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