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Richlips
Level 1

Pro Plus 2022 keeps losing connection to AMEX

I have 2 companies in Pro Plus 2022, both with AMEX credit card accounts.  One company has maybe 30 transactions per month, and the date download works fine.  The other company has about 300 transactions per month, and every time I need to download transactions (once a month, when it's time to reconcile the statement), I have to disable the bank feed and set it back up.  When I hit "download tranactions" QB says that is it connecting, then says Connection Refreshed, but does not download anything.

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