All of the transactions that make up the bank debit transaction have been entered. The "expense" portion I have entered as a refund and as a credit memo to see if one of them would show up as a match option on the list and neither do, and I do not know how to enter these transactions to get them to show to match. Additionally, the invoice payments that are part of this bank debit transaction are all entered, but because they are income/payments, they do not show up on the list of transactions available to match because QBO only pulls expenses for a debit.

My CPA has been working on this for a couple of weeks and their conclusion is that it will take several journal entries to get everything to match and then to remove all of the entered transactions that cannot be matched because QBO does not pull them up during the matching process.

This is an unusual situation since we use a 3rd party software for A/R and have to manually enter the invoices and payments into QBO since the CRM doesn't properly integrate with QB.

Thanks for trying to help!