Last week, I initially got the code CL 221, I believe.  I was told to disable the bank account which I did and I was told to update my QB. After the update, it locked QB and as soon as I logged in, there was an error message and I was immediately kicked out.  After the first call today (58 minutes), we were told by qb it was our server so IT installed QB on an another server and we could open QB.  The bank feeds would not link to Regions Bank (again, Regions Banks bank feeds works for another client on desktop enterprise).  After speaking with 5 different customer service reps and each telling me something different, I was told it was a bank error.  One rep said I had to upgrade to enterprise but when transferred to upgrade, I was told that QB destop Pro Plus 2024 worked with bank feeds and I didn't need to upgrade.  I still can't add bank feeds.  One rep was also trying to have me login to Regions and go through the manual process of downloading into QB but it would lock up each time in the Regions windows when downloading the bank statements.  I didn't want the bank statements download but the transactions that I have always had download.  I am at a loss and with it being year end and Christmas I don't have these hours to waste with no results.