First, my accounts are cleared regularly and reconciled monthly. I take offence that you would make the assumption that I would not do this.
I posed the question because the transaction does NOT show up as an option when I attempt to match manually.
The customer was invoiced and they paid online; the invoice and deposit match, BUT the transaction is unable to be matched from the bank feed/transaction list. I attempted to find the match and it brought up other invoices for different customers/amounts, NOT THIS INVIOICE. How do I clear it from my Bank feed/match to the invoice?