Hello mgThu. This issue is our top priority.
Our product engineers are currently investigating the cause of the issue. This way, we can provide you a permanent and accurate resolution.
If you haven't contacted us yet, please follow these steps below so that you'll be added as one of the affected users. Rest assured, you'll get a notification once information is available.
Here's how to get in touch with our specialist:
- At the upper right corner, click the Help menu to see the Contact us button.
- Then, hit the Contact us button at the bottom part.
- Add a short description of your concern by entering it inside the What can we help you with? box for example " Unable to link another bank of america account to QB Online".
- Click the Let's talk button (green one).
- Select Get a callback to talk yo our specialist.
I hope you're well today. Just let me now if you have more questions with QuickBooks.
