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Thank you for posting here in Community @Kelsie504,
It might be, the recorded transaction in QuickBooks Online and the bank statement still not fully match. Let me walk you through how to fully match the partially matched transaction. Here's how:
- Go to the Banking tab.
- Choose the bank account you want to view.
- Select the Reviewed menu.
- Click the blue highlighted link under the Added or Matched column.
- Match the transactions that do not match yet.
I'll provided a screenshot for your reference.
I've also added a link in case you need help reconciling your account.
Also, you can refer to this article to learn more about bank activities in QuickBooks Online: QuickBooks Online Help Article.
If you have additional questions, just leave a message in the comment section.