I probably wouldn't consider this solved because I cannot add my credit card account.  I completed the request as described in the last post, adding the bank name Valley Visa® Business Credit Card and the url https://cardmanager.valley.com/.  I don't know how long it takes for a request to be processed.  I would consider this solved after that is processed.  The manual upload feature is a band-aid, not a real solution.  The process you offered for adding an unrecognized bank is useful though, so if that's what you mean by 'solved' then I guess that's it.  Thank you.