I'm glad that it's working again on your end, @rplante28. I'll share some insights about uncleared checks in QuickBooks Online (QBO) and guide you on the actions you need to help take care of this matter, .
When checks aren't yet cleared by your bank, they'll show as uncleared transactions in QBO. You'll have to manually check each transaction from your account's register if you want to mark them cleared.
However, if your checks still show uncleared in QBO though they're already cleared by your bank, I would encourage you to reach out to our Customer Care team. The Community is a public forum, and we'll need to pull up your account to further review the cause of this matter. They can create a case to trigger an investigation and guide you with a fix. Here's how:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field.
- Select Continue.
- Choose a way to connect with us (Send a message or Get a callback).
Also, I would encourage you to reconcile your accounts every month. This will help monitor your income and expenses and detect any possible errors accordingly. For the detailed steps, please refer to this article: Reconcile an account in QuickBooks Online.
You can Reply below to let us know how it goes. If you have other banking concerns and questions about managing transactions in QBO, I'm always ready to help. Take care, and I wish you both continued success, @rplante28 and .
