Hello there, @m_seale. Let me guide you on the best way to fix your unreconciled transactions after converting from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).
When you convert your data from QBDT to QBO, you may notice differences in how your books appear. This is due to the import limitations and feature differences between the two.
All your transactions that have been reconciled prior to the conversion process will have an R status in your register's cleared/checkmark column. Once you're seeing some unreconciled items, you'll have to manually reconcile them. To do this, here's how:
- Go to the Accounting menu.
- Select Chart of accounts.
- Find the bank account from the list and click View register.
- Locate and select the transaction you want to update.
- Select the box in the checkmark column until you see an R. This manually reconciles the transaction.
- Click Save then Yes to confirm. Repeat the steps as necessary.
Once everything is fixed, you can finish reconciling your account. For more guidance, feel free to check out this article: Reconcile an account in QuickBooks Online.
Also, you may want to check out this article in case you need a reference to help you do or fix a reconciliation in QBO: Reconcile workflow in QuickBooks.
Please keep me posted on how it goes in the comments below. If you have other reconciliation concerns or questions about managing transactions in QBO, I'll gladly help. Take care, and I wish you continued success, @m_seale.
