I appreciate you for getting back to us, AshleyK2.
Let's run a few troubleshooting steps to identify what causes this issue.
There are instances queries like this occur when the system encounters browser-related issues.
To start with, link your account using an incognito window. It is the best way to isolate any browser-related issues. You can use these keyboard keys to open one:
- For Google Chrome: Ctrl + Shift + N
- For Mozilla Firefox: Ctrl + Shift + P
- For Microsoft Edge: Ctrl + Shift + P
- For Safari: ⌘+ Shift + N
If the account links to the existing one, you can continue working on it on a regular browser and clear the cache. It refreshes the page so it will load faster.
You also have the option to switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
I've also added these links as your guide in categorizing the transactions:
I'll be around when you need my help in categorizing the transactions.
